“Don’t wait. The time will never be just right”

- Mark Twain

Buyer Beware

Buyer Beware

 “Never argue with stupid people, they will drag you down to their level and then beat you with experience.” – Mark Twain


BUYER BEWARE – DO NOT PURCHASE Emeril Lagasse Pasta & Beyond


Emeril-Lagasse-Pasta-&-Beyond-Automatic-Appliance

The Emeril Lagasse Pasta & Beyond Automatic Appliance – Promises to make fresh pasta in your kitchen in minutes. To be honest, it did, the first time I used The Emeril Lagasse Pasta & Beyond Automatic Appliance.

The issue is that I repeated the exact same process 3 more times and the machine failed to produce pasta – it simply stopped after the timer counted down to 0:00.


BAM, BAM, BAM. There it is folks, the machine does not work consistently!


The Emeril Lagasse Pasta & Beyond pasta machine mixed and kneaded the dough (the dough Amazon promotes (Antimo Caputo Chefs Flour Italian Double Zero 00 – Soft Wheat for Pizza Dough, Bread, & Pasta) that is frequently bought with the Pasta & Beyond Machine – which worked the first time I used the machine).

The Emeril Lagasse Pasta & Beyond pasta machine mixed and kneaded the dough on the 2nd, third and fourth atttempt but it would not extrude pasta – I opened a box of Cecco Penne Pasta to go with my home made sauce and meatballs (ground chuck, veal and pork).

The Emeril Lagasse Pasta & Beyond pasta machine is NOT AS SIMPLE as adding your favorite ingredients to flour, egg, oil and it DOES NOT CONSISTENTLY produce fresh, perfectly shaped pasta.


Amazon Review – Emeril Lagasse Pasta & Beyond Automatic Appliance

If you think making pasta is as easy as what you’ve see in in Emeril’s info commercial, think again. Sure, it is easy to add the flour, turn the machine on and then pour in the liquid mixture. But then comes the hard part; to figure out if you’ve gotten the combination of ingredients just right.

It’s a culinary test each time to know whether you have the right flour consistency.

Too much liquid, and you have wet sand that does not extrude.

Not enough liquid, and the mixture hardens and cakes around and inside the spindle and end cap.

And whether you’ve achieved this sweet spot is not known until after several minutes of mixing, and the selected type of pasta is supposed to come out. Or not, if the mixture is too dry.

There is also some experimentation in figuring out how long to cook the pasta.


Amazon Negative Review – Emeril Lagasse Pasta & Beyond Appliance

Be prepared to waste a few eggs and probably go back to packaged pasta.

Got this as a post Christmas gift for ourselves. Box had everything in it and easy to put together. Got through 1/2 of a batch and the controller board fried according to customer service. Sent back for refund and will stick with manual, crank pasta maker.

No excuse for selling this product given the number of negative reviews now.


BUYER BEWARE – Tonal Customer Experience Needs a Workout


Consumers have questions about Tonal:

flying off the wall when I pull hard on it.

The full range of weight it can simulate.

Limited information on the Tonal website.

Limited support and unknowledgeable staff.

Users forced into a monthly subscription that is perpetual.

Executive management lack of involvement in day to day operations.



Tonal Customer Experience – Only 167 days to order, install and remove the unit – pleas to the CMO went in vain – 6 LinkedIn messages to the CMO Over 10 emails to support .


Buyer Beware – Greystone Relocation Concierge


We sold our house and quickly received a nice direct mail piece from Greystone Relocation Concierge so I inquired.

To make a long story shorter, I became concerned about charges from Greystone Relocation as total charges to my AMEX from Greystone Relocation Concierge now amounted to $30,292.20 which is 70% OVER THE REVISED ESTIMATE!

The most infuriating issue was that when issues were brought to the attention (emails, phone calls, being passed of to multiple employees) of Greystone Relocation Concierge management there was no effort to salvage the brand promise. Instead Greystone Relocation chose to act in a manner that was inconsistent with their brand promise (website and collateral) and that is a systemic issue that suggests the collateral and messaging is simply marketing and not a value that you receive when you engage with Greystone Relocation Concierge.

Obviously, any business is comprised of people and human error is inevitable. When a business makes a mistake, the optimum path is to resolve the issue quickly and as painlessly as possible. To delay, stall, play cat and mouse, and to be unreasonable are tactics of old school monopolies. Greystone Relocation Concierge has great messages in their collateral but and celebrities on their website but they were unable to execute anywhere close to the estimate..

Greystone Relocation Concierge Overcharges without any communication or authorization $12K in UNAUTHORIZED OVERCHARGES

Greystone Relocation Concierge Overcharging – Read the full story >>

Best Moving Companies – Read the full story >>